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Adisutra Cancellation & Return Policy

Adisutra Cancellation & Return Policy

In Ādisūtra, we set forth a pledge. A pledge to ensure wellness and quality are delivered straight to your door. And the exciting news? We’ve been upholding that pledge all along. 

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Cancellation Policy

We understand that plans can change, and we strive to make the cancellation process as smooth as possible.

  • Domestic Orders (India): You can cancel your order any time before it is delivered. A full refund will be processed.
  • International Orders: Cancellations are allowed within 50 hours from the time of order placement. After this period, the order cannot be canceled. A full refund will be issued for timely cancellations.

Refunds will be processed back to the original payment method. If you need assistance, feel free to contact our support team.

No-Return Policy

At Ādisūtra, we take the safety and integrity of our products very seriously, which is why we have established a comprehensive no-return policy. Our products are consumable and highly sensitive to various environmental conditions, making it impossible for us to accept returns once they have been delivered to you. This policy is not just a formality; it is a crucial measure designed to protect your health and well-being. We appreciate your understanding and support in helping us maintain the highest standards of quality and safety for all our customers.

100% Refund Guarantee

IIf you happen to receive a product that does not meet your expectations in terms of quality or fails to deliver the promised results, we want to assure you that we stand behind our products with a 100% satisfaction guarantee. To initiate the refund process, simply provide us with valid proof of the issue you encountered, and our dedicated team will carefully review your claim. Once your request is approved, we will ensure that your refund is processed swiftly and efficiently, so you can have peace of mind knowing that your concerns are being addressed.

Refund Process

  1. Once a refund request is received, our team will review it for eligibility.
  2. If the request is approved, customers may be asked to return the product in its original packaging (if applicable).
  3. Your refund will be processed within 7-9 working days and credited to your bank account, depending on your payment provider's processing time.
  4. Refunds will be processed back to the original payment method used for the transaction.

Customer Support

Should you have any questions, concerns, or require further assistance, we encourage you to reach out to our dedicated customer service team. Our representatives are always available and eager to provide you with the support you need, ensuring your experience with us is as smooth and enjoyable as possible. Contact Support